Privacy Policy

Privacy Policy

Last Updated: October 12, 2026

XINGXI LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our online store, browse our products, make a purchase, or otherwise interact with our services (collectively, the "Services").

Our store offers a selection of women's handbags, backpacks, crossbody bags, and related accessories and is powered by Shopify.

By using our Services, you acknowledge the data practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of our website, and from service providers or other third parties.

Personal Information You Provide

When you place an order, contact us, or interact with our store, we may collect:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Order details and purchase history

  • Customer service inquiries and communications

  • Payment-related information processed through our payment service providers

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and browsing activity

  • Referring websites

  • Cookies and similar tracking technologies

Information from Third Parties

We may receive information from Shopify, payment processors, shipping carriers, analytics providers, and other service providers that help us operate our business.

2. How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Processing and fulfilling customer orders

  • Arranging shipping and delivery

  • Providing order confirmations and tracking updates

  • Processing returns, exchanges, and refunds

  • Responding to customer inquiries

  • Maintaining and improving our website

  • Preventing fraud and unauthorized transactions

  • Complying with legal and regulatory obligations

  • Sending promotional communications where permitted by law and your preferences

We process personal information only where we have an appropriate legal basis, when required by applicable law.

3. Sharing Your Personal Information

We may share personal information with trusted third parties when necessary to provide our Services.

These may include:

Shopify: Our e-commerce platform provider, which supports our online store and related services.

Payment Service Providers: To securely process payments, refunds, and financial transactions.

Shipping and Logistics Providers: To fulfill orders and deliver products to customers.

Technology and Analytics Providers: To maintain website functionality, analyze performance, and improve the shopping experience.

Professional Advisers and Legal Authorities: When necessary to comply with legal obligations, protect our rights, or respond to lawful requests.

We do not sell personal information for money. However, certain advertising or analytics activities, if enabled, may be considered a "sale," "sharing," or targeted advertising under applicable privacy laws.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

  • Keep items in your shopping cart

  • Remember website preferences

  • Maintain website security

  • Understand website traffic and performance

  • Measure advertising effectiveness, where applicable

You may be able to manage cookies through your browser settings or privacy controls provided on our website.

Disabling certain cookies may affect the functionality of some website features.

Where required by law, we will obtain your consent before using non-essential cookies.

5. Payment Security

We use third-party payment service providers to process transactions securely.

Payment information is handled according to the security standards and privacy practices of the applicable payment provider.

We do not intentionally store complete payment card numbers or card security codes on our own systems.

However, payment-related information may be processed and retained by authorized payment providers as necessary to complete transactions, prevent fraud, and comply with legal requirements.

6. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information over the internet is completely secure.

While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

  • Processing and maintaining order records

  • Providing customer support

  • Managing returns and refunds

  • Complying with tax, accounting, and legal obligations

  • Resolving disputes and enforcing agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

When personal information is no longer required, we will delete, anonymize, or otherwise handle it in accordance with applicable law.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Request a copy of certain personal information

  • Object to or restrict certain processing activities

  • Withdraw consent where processing is based on consent

  • Opt out of certain targeted advertising or data-sharing activities

These rights may be subject to exceptions and limitations under applicable law.

To exercise your privacy rights, please contact us at kedrmeloving@hotmail.com.

We may need to verify your identity before processing certain requests.

We will not unlawfully discriminate against you for exercising your privacy rights.

9. Marketing Communications

If you subscribe to our marketing communications, we may send you emails about new products, promotions, special offers, and store updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

Even if you unsubscribe from promotional communications, we may still send transactional messages relating to your orders or customer service requests.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services that we do not own or control.

We are not responsible for the privacy practices, content, or security of these external websites.

We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our Services are intended for general consumers and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete that information.

Parents or guardians who believe their child has provided personal information may contact us using the details below.

12. International Data Transfers

Our service providers, including Shopify, may process or store personal information in countries other than the country where you reside.

When personal information is transferred internationally, we will take appropriate measures to protect it as required by applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or data processing practices.

When changes are made, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy regularly to stay informed about how we handle your personal information.

14. Contact Us

If you have questions about this Privacy Policy, how we handle your personal information, or wish to exercise your privacy rights, please contact us.

Company Name: XINGXI LLC

Email: kedrmeloving@hotmail.com

Phone: +1 (661) 235-3603

We value your trust and are committed to protecting your privacy while providing a safe and enjoyable shopping experience.

XINGXI LLC