Shipping Policy

Last Updated: October 12, 2026

Thank you for shopping with us! At XINGXI LLC, we are committed to providing a convenient, reliable, and enjoyable shopping experience. We strive to ensure that your handbags, backpacks, and crossbody bags arrive safely and on time.

Please review our shipping policy below for details about order processing, shipping costs, delivery times, and tracking information.

1. Order Processing Time

All orders are typically processed within 1–3 business days after payment confirmation.

Business days exclude weekends and public holidays.

During peak shopping seasons, holidays, or promotional events, processing times may be slightly longer than usual.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

2. Free Shipping on All Orders

We are pleased to offer FREE STANDARD SHIPPING ON ALL ORDERS, with no minimum purchase required.

There are no additional standard shipping charges at checkout.

Enjoy shopping for your favorite handbags, backpacks, and crossbody bags without worrying about shipping fees.

3. Estimated Delivery Time

Our standard shipping schedule is as follows:

• Order Processing Time: 1–3 business days

• Shipping Transit Time: 3–7 business days

• Total Estimated Delivery Time: 4–10 business days

Delivery estimates begin after your order is confirmed and may vary depending on your destination, carrier operations, weather conditions, and other unforeseen circumstances.

Please note that delivery times are estimates and are not guaranteed.

4. Order Tracking

Once your order has been shipped, we will send you a shipping confirmation email containing your tracking number and tracking details, when available.

Tracking information may take 24–48 hours to update after shipment.

If you have not received your tracking information or need assistance locating your package, please contact our customer support team.

5. Shipping Address Information

Please ensure that your shipping address is accurate and complete before placing your order.

XINGXI LLC is not responsible for delivery delays caused by incorrect or incomplete shipping information provided during checkout.

If you need to update your shipping address, please contact us as soon as possible at kedrmeloving@hotmail.com.

We will make every reasonable effort to assist you before your order ships. However, address changes cannot be guaranteed once the order has been dispatched.

6. Shipping Delays

We work hard to ensure that every order arrives within the estimated delivery timeframe. However, occasional delays may occur due to circumstances beyond our control, including:

• Severe weather conditions

• Carrier or transportation disruptions

• Public holidays and peak shipping seasons

• Incorrect or incomplete delivery addresses

• Unexpected logistical issues

If your order is delayed beyond the estimated delivery window, please contact us so we can help investigate its status.

7. Lost, Missing, or Damaged Packages

If your tracking information shows that your package has been delivered but you have not received it, please check around your delivery location and contact the shipping carrier.

If your package is lost in transit or arrives damaged, please contact us at kedrmeloving@hotmail.com with your order number and a description of the issue.

For damaged products, please provide photos of the item and packaging whenever possible.

Our customer support team will review your request and assist you in finding an appropriate resolution, which may include a replacement or refund depending on the circumstances.

8. Contact Us

If you have any questions about our shipping policy, delivery times, or order status, please feel free to contact us.

Company Name: XINGXI LLC

Email: kedrmeloving@hotmail.com

Phone: +1 (661) 235-3603

We appreciate your trust and thank you for shopping with us!

XINGXI LLC